The Secret Diary of Steve Jobs - Latest Comments in Why Dell will not bounce back

Re: Why Dell will not bounce back

HP Laptop Parts — Tue, 17 Mar 2009 19:38:33 -0000

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Re: Why Dell will not bounce back

Bob Morris — Fri, 21 Nov 2008 10:22:30 -0000

Michael Dell should be fired for destroying the company he founded. When I worked for Dell, no one I knew supported Michael, we all still think he's just a cost cutter with white teeth. This is just an embarassment, and it's time the board took action and fired him. Get rid of him before it's too late!!!

Re: Why Dell will not bounce back

Joe Kelley — Thu, 28 Aug 2008 12:07:53 -0000

Thank you Steve really needed to read something like this. Have had dozens of issues with DELL CUSTOMER SERVICE and CUSTOMER CARE. Unbelievably poor customer service, shove things down consumers throats and indicates we should swallow. It's like you wrote, "putting the squeeze on," that's exactly the experience I've had with DELL these past six years, a laptop that doesn't work once you add a security suite such as NORTON, etc. - it's been bad, really really bad, bad enough to file a claim with FTC which for me is unbelievable for I'm not a practicing crank. Thanks Steve.

Joe K

Re: Why Dell will not bounce back

JSG — Wed, 21 May 2008 11:47:45 -0000

Wow, your witty reply was only 12 days too late for anyone to care about it.

You should spend less time reading through my post history, and more time learning about this tech stuff so you can begin forming well thought out opinions, rather than zealotry driven crap.

Re: Why Dell will not bounce back

Dithers — Mon, 19 May 2008 02:25:17 -0000

JSG, you are the worst kind of moron - the completely unaware kind.

If you are trying to be funny a la 'Zune Tang' at MDN, you need to quit now before you make yourself look even more of a zunetard than you already have.

Re: Why Dell will not bounce back

JSG — Thu, 15 May 2008 19:23:56 -0000

Correction:

I meant to say FSJ is a parody of what Apple faithful believe about RSJ (not FSJ, as I mistakenly wrote).

Re: Why Dell will not bounce back

JSG — Wed, 14 May 2008 10:43:17 -0000

I think it's hilarious that the worst he can do is criticize Notepad or Wordpad. No one besides a Lunix d00d gives a shitabout what text editor they are using.

Re: Why Dell will not bounce back

VoR — Wed, 14 May 2008 03:48:35 -0000

"Microsoft's half assed attempt at writing software is *always* laughable. Notepad? Wordpad?"

We don't care. Then again, there's a massive amount of 3rd party software for Windows, unlike OSX. We don't have to rely on what Microsoft puts in the box, because unlike Apple, Microsoft treats developers well.

Re: Why Dell will not bounce back

JacktheMac — Tue, 13 May 2008 19:13:05 -0000

The original message was received at 2008-05-14 00:09:27 +0100
from postoffice.lan [10.0.0.1]

----- The following addresses had permanent fatal errors -----
<jackholland@mac.com>

-----Transcript of session follows -----
... while talking to postoffice.lan.:

Re: Why Dell will not bounce back

JacktheMac — Tue, 13 May 2008 19:13:04 -0000

Re: Why Dell will not bounce back

dfs — Tue, 13 May 2008 19:05:57 -0000

China and India a threat? Gimme a break. The Chinese and Indians are great at manufacturing stuff somebody else invents and designs. When it comes to creativity and innovation, they've got about zero to show.

Re: Why Dell will not bounce back

JSG — Tue, 13 May 2008 17:12:48 -0000

Did you ever watch American Psycho? It's a lot like that: he spent all kinds of time complaining about how phony and superfiscial people were, but kept getting his facts wrong (and didn't even care enough to know whether he was right or not).

In a way, FSJ isn't a parody of RSJ, he's a parody of what Apple faithful believe about FSJ, and about how phony and superfiscial THEY are. FSJ is just like them, in many ways.

Re: Why Dell will not bounce back

JSG — Tue, 13 May 2008 17:09:05 -0000

Talk about a true visionary:

Just don't fool yourself into thinking anyone except hardcore Apple zealots care about (or for) Apple software.

Re: Why Dell will not bounce back

JSG — Tue, 13 May 2008 17:06:45 -0000

On Windows you have how many thousands of viruses, trojans, spyware, and crapware infecting it?

How many do I have? Zero.

But no wonder you switched to OSX- if I spent 15 years on a job and still sucked at it... I'd be looking to switch too.

It's not Microsoft's fault you suck.

Re: Why Dell will not bounce back

Serefina Pekkela — Tue, 13 May 2008 14:16:01 -0000

Only the products they make for the American Brands

Re: Why Dell will not bounce back

Beefy — Tue, 13 May 2008 13:48:58 -0000

"You don't need a weatherman to see which way the wind blows, as the Allman Brothers once sang."

Umm, the allman brothers never sang that song, its a Bob Dylan song called Subterranean Homesick Blues

Re: Why Dell will not bounce back

Pah lang — Tue, 13 May 2008 12:16:28 -0000

Gah.. Okay, try this one instead:

http://www.youtube.com/watc...

Re: Why Dell will not bounce back

Pah lang — Tue, 13 May 2008 12:09:51 -0000

Speaking of Microsoft incompetence. Their own promotional material seems to lack a bit of.. well.. proofreading..

Re: Why Dell will not bounce back

LJ — Tue, 13 May 2008 09:28:13 -0000

I am a 15+ year PC tech. I recently got an Apple iMac and can tell you it is the BEST computer and operating system on the planet. MicroTard Vista is crap.

Apple releases several software updates for FREE. It would be nice MicroTard boy if you knew what you were talking about. How can you even compare Windows to OSX? On Windows you have how many thousands of viruses, trojans, spyware, and crapware infecting it? Compare that to ZIP for Mac.

Re: Why Dell will not bounce back

dfs — Tue, 13 May 2008 05:37:41 -0000

Dear Steve: Everything you say about Apple and about yourself in this piece is dead-on 100% accurate. Yes, you're right, when you get down to the real nitty-grit Apple is a one-man show, isn't it? And Dell (and pretty much everybody else) doesn't have anybody remotely like you. You're on an adventure to the stars and your taking everybody with you, your employees, your stockholders, all Mac, iPod and iPhone users everywhere. But let me dare to say those two horrible little words, "pancreatic cancer." You dig? We're all on this starship, it's got a truly great captain. But the problem is that when you start looking around the ship there really isn't -- er -- anybody else around who seems to know how to operate the damn thing, and that's gotta make the crew and the passengers a little nervous. As nice as the idea of Apple being one genius' artistic studio may be, it would be even nicer if we could all be sure that Apple was a larger and more enduring institution and Force For Good than any one guy. The romantic in me would like to think of the unimaginably groovy Macs they'll have the twenty-third century. The AAPL shareholder in me would like to think of the value of my shares not going right down the toilet if suddenly you weren't around any more, which is very assuredly what would happen. So, as I see it, the basic problem is this: how does Apple take some of your genius, or, if that''s impossible, your creativity, good taste and business smarts and institutionalize them?

Re: Why Dell will not bounce back

playitcool — Mon, 12 May 2008 23:13:08 -0000

now with more lead poisoning™!

Re: Why Dell will not bounce back

playitcool — Mon, 12 May 2008 20:37:21 -0000

Show me the virgins! wooooooohooooo

Re: Why Dell will not bounce back

Nobody — Mon, 12 May 2008 20:08:27 -0000

Fake Steve, you've forgotten one important factor in Dell's rise and bust: laptops.

Dell could do the whole Japanese-style Just-In-Time inventory management when every box they built was was built-to-order. You want a machine? Order by mail, phone, or now online, and customize it exactly however you want it. Once your order is completed, THEN someone goes through and picks out the processor, the hard disk, the USB ports, the speakers, the graphics card, the memory, etc that you wanted on your custom rig. He puts snaps, plugs, or screws everything into place, and then ships it to you. No hassle, right?

Except, now, everything is laptops. You can't just put together normal-sized parts, because everything needs to be tiny. You have no room for screws in a case less than an inch thick, so you have to solder it in. And you can't just solder shit Just-In-Time, you have to give it some time to cool. You have to test the connections. You have to cram all that customizability into a tiny little notebook-sized square of plastic, and of course that means have every possible configuration of laptop on hand at all times. If you're smart (which you are), you only have a couple of possibilities. Let them choose among 3 or so processors, two hard disks, and a couple choices for memory. Everything is pre-configured according to the model.

If you're stupid, you try to sell laptops the way you sell desktops, like Michael Dell, and fail miserably.

Re: Why Dell will not bounce back

BOAN — Mon, 12 May 2008 17:54:42 -0000

BRILLIANT EL JOBSO, JUST BRILLIANT!

Re: Why Dell will not bounce back

Serefina Pekkela — Mon, 12 May 2008 14:02:35 -0000

it is a tad overrated dont yo think darling?